I brought my Rav4 to you to check my transmission. You gave me the Technical Bulletin #1026 stating that my power-train control module was under warranty for 8 years or 80,000 miles. I called Toyota Consumer Affairs. After long patient discussions, they replaced the computer. I’m writing to thank you. I’m living on a disability fixed income. It was very considerate of you to give me the information. I really appreciate your kindness. - Rhonda D.