How do you shop for a transmission?
Sometimes when we talk to customers trying to obtain estimates we think they would rather be talking to the IRS or the dentist. It can be a very frustrating and confusing process. Here is how to avoid getting the run-around.
To begin, whether you bring your vehicle to Leon’s or another established repair center, it is always best to bring your car in where the repair center can perform a "hands-on" reliable diagnosis. Yes, this can be time consuming, but if you had a pain in your chest, would you expect the doctor to accurately diagnose your problem and prescribe the proper medication without ever seeing you?
Remember, the sour feeling of poor workmanship remains long after the sweet taste of a low price! Beware of the shops that quote ridiculously low or "too-good-to-be-true" prices. The benefit of obtaining an estimate at Leon’s is that we have state of the art electronic equipment to accurately diagnose late model vehicles, as well as years of training and expertise to determine problems with older cars.
By examining the vehicle, Leon’s ASE-certified technicians will be able to determine the nature of the problem, prepare an estimate that consists of the actual cost of the parts required as well as the estimated time required. We realize most people need their cars and cannot survive long without them, and we expedite the work as quickly as possible.
Another important aspect that is often overlooked at the time of repair is the warranty. The warranty can tell you a great deal about the quality of the repair. The length and terms of the warranty will coincide with the quality of parts and workmanship involved. For example, many shops only offer a 6 month or 6,000 mile warranty from their shop only. At Leon’s, most passenger vehicles with automatic transmissions carry a 3 year or 36,000 mile warranty that is backed on a nationwide basis. A reliable estimate will always explain the costs, ranging from a specific minimum price to the specific maximum price, the time required to repair the vehicle, as well as information about the warranty. And always remember to get your estimate in writing!
